How many of you have eaten at a restaurant that was dirty? For those that have how many were completely disgusted and never came back?
I had the experience of eating a filthy restaurant right here in the heart of Dallas. Lucky for them I will not say who just because I talked to the manager after and he was truly concerned and apologetic afterwards. Just know, next time (if there is a next time) if it is anything like it was this past weekend, I will have no sympathy and no choice but to blast their restaurant info out on the web.
For I just wanted to speak about how critical it can be to make a first impression as a business. This can go for any company as well. Every business from the food place that nearly chased me off to Google when they meet new clients. Make a good first impression.
From a restaurant’s perspective, cleanliness is one of the first eye grabbing spectacles customers find, especially if is sub-par. If your food join is clean, no one really gives a hoot because it is what’s expected when we eat! So for restaurant owners reading this, please, please, please clean your restaurant up. Think of it as if you were going to meet a new hot chick that you have seen around town but never spoken to. You don’t want to be in some washed up holey jeans with some crocs on and a sleeveless t shirt on right? Exactly, you are going to want to bust out the new clothes for the night out. MAYBE then you can earn yourself a second date.
Your business should be no different. Act like every day you have a new customer coming in who is spending a million bucks if the place is clean, because essentially you never know how much a returning customer will bring to your restaurant. Impress them so you can get a second date. Got it? Good.
P.S. For anyone looking for a cleaning business in the Dallas area please give my good friends at Business Cleanse a call, tell them I sent you. They will fix your business up real good, I promise.
So this same thing can go for huge fortune 500 companies. Make a good impression on you clients. This will allow you to land deals that you may not have had a chance with before.
You never know when they may say yes to your offer just because they can get along with you and like the way you carry yourself and your business.
Versus the alternative where you could simply walk in unprepared and have horrible posture and attitude and lose the 10 million dollar deal on the table because they simply couldn’t stand you or the way you carried yourself.
Sorry for the rant but it just left me thinking and wanting to leave a note on my page about it. I think it is something that a majority of us underestimate. Leave a lasting first impression and be surprised by how many customers you get a second date with.